AIRS | EHM | City Steps: COVID-19 Response

AIRS | EHM | City Steps is committed to following the guidance of the Centers for Disease Control and Prevention (CDC) and the Department of Housing and Urban Development (HUD) as it relates to health protection. Given the growing concerns in regard to coronavirus (COVID-19), the increased community transmission in Maryland, and the State of Emergency issued by Governor Hogan, we ask that all residents, visitors, staff and volunteers follow the CDC recommendations below:

  • Stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands.
  • Cough into elbow if you don't have a tissue.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Adopt alternative greetings that do not require touch such as waving while smiling rather than shaking hands (social distancing).
  • Avoid close contact with people who are sick.
  • Use a hand sanitizer, if available.
  • Have an adequate supply of prescription, medications and nonprescription drugs and other health supplies on hand such as pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, and vitamins. Have a thermometer, tissues, soap, and hand sanitizer.
  • Have extra non-perishable food items at home.


In an effort to streamline some of the information available regarding COVID-19 and the response to the pandemic we are providing the resource list* below. We’ve also included select downloadable documents as well. 

Please bookmark this page, share it with your networks.

General COVID-19 Information & Resources

The following Centers for Disease Control and Prevention resources provide additional information:

Resources For Baltimore City Residents

Baltimore City created a dedicated website for COVID-19 information. It contains general information about the national and local response to the virus and a list of resource for Baltimore citizens.

The Baltimore City Council produced its own COVID-19 resource site for citizens. Use the links below to quickly navigate their site.

Help and Support

Essential Resources & Information

Utilities and Services

City and State Agencies

Other Information

Resources for Homeless Services Providers



*Updated April 2, 2020